Refund policy

Returns & Exchanges

Because each item is handmade to order, all sales are final. This allows us to create your piece with intention while reducing waste — something that’s very important to our small, mom-run business.

That said, your happiness truly matters to us.

If your order arrives damaged or incorrect, please email us within 5 days of delivery at [your email] with a photo and your order number, and we will make it right as quickly as possible.

Before placing your order, we kindly ask that you:

• Review the size chart carefully
• Double-check all personalization details
• Confirm your shipping address

Each item is made exactly as submitted, so we are unable to remake orders due to sizing or customer entry errors.

If you have any questions before ordering, we are always happy to help — we want you to feel completely confident in your purchase.

Thank you for supporting our small business and allowing us to create something meaningful just for you 🤍